Terms of Sale
We want your business, not just once but for repeat orders. To ensure that we deserve your trust, we want you to be satisfied with your purchase! In the event that you wish to return the product purchased on this website due to our errors or omissions or a defective product please contact us at our email address so we can correct the problem. At your request,within 30 days of purchase, either a refund or replacement of goods will be made. (Refunds will not include shipping costs unless agreed to prior to purchase.) BLADES are not covered by any warranty against breakage, chipping or other damage. Boker Knives warranty similarly excludes blade damage from coverage as improper use can result in failure.
Purchasers must ensure that they are permitted to own the knives sold by Flint Knives through www.CeramicKnife.com under their respective Federal, State or Provincial regulations before ordering. Having no control over the use of our products and since any product is open to misuse, under no circumstances will CeramicKnife.org be liable for any loss, expenses, actual or consequential damage to persons or property of any kind arising out of the use or inability to use our products. Knives are sharp and made to cut things, ceramic knives are no different except that they remain sharp for a much longer time!
Standard Terms of Sale
These terms and conditions of sale (“Terms and Conditions of Sale”) explain your rights and obligations in relation to any purchase, order, receipt or delivery of any product from CeramicKnife.org
Subject to product availability, your product will be shipped within two working days. Shipping is by “small packet – Postal Services” to keep costs down so delivery may take up to two weeks depending upon location.
In the event that you wish to return the product purchased on this website due to our errors or omissions or a defective product please contact us at our email address so we can correct the problem. Within 30 days of your purchase either a refund or replacement of goods or parts will be made.
We make every effort to see that products are of high quality and want our customers to be happy with their purchase. Our internet pricing is aggressive and does not allow us to offer an extended warranty. Certainly any problem developing within 30 days will be corrected by us. Product problems after this initial 30 days will be handled on a case by case basis with free replacement parts made on a goodwill basis if at all. IF you want a lifetime warranty some of our competition offer this but your cost will be significantly higher so you really pay for this up front. If you read Boker’s Warranty you will see that the Ceramic Blades are not covered at all for breakage! Buy two knives & keep one as a spare!
Limitation of Liability
The maximum liability of CeramicKnife.org shall not exceed the actual purchase price of the product. CeramicKnife.org shall not be liable for special, incidental, consequential, or indirect damages.
Jurisdiction for handling disputes
In all cases disputes arising out of our sale of goods and the use to which they are put by the consumer/customer will be governed by Canadian Law and the Courts of the Province of Ontario, Canada. All dealings, correspondence and contracts between us will be made or conducted in the English language. You may have other rights granted by law and these Terms and Conditions of Sale do not affect these rights.
Need for Personal Information
You may visit the CeramicKnife.org website without providing us with any information. We do however require information from you in order to provide you with satisfactory customer service. We require this data for the following uses: · To maintain a commercial relationship · Provide you with ongoing service · Respond to your inquiries · Fulfilling your orders · Basic Email communications with you – confirmation of orders, notification of shipment, etc. · To comply with legal requirements
Who will CeramicKnife.org share information with?
Details regarding your name, company and shipping information are of course supplied to our shipping agents, carriers and brokers for the purpose of shipping the product to you. This is necessary for you to receive your order on time. Agents acting on our behalf for the purposes of payment, account processing and debt collection. If you purchase a product from us, the information you give, – such as your credit card number, purchase information, and contact information, – is provided to our credit card processing agent. Government agencies, departments or ministries and their duly appointed agents which require information for purposes of taxation, customs and revenue or other needs as required by law. Any other purpose as required by law.
Who will ceramicknife.org NOT share information with?
CeramicKnife.org has great respect for the privacy of our users! Any and all information collected on our site will be kept strictly confidential and will not be sold, rented, loaned, or otherwise disclosed. We will not share any information we collect from you with third parties, except to the extent necessary under circumstances required by law. You will not be contacted directly by any third party as a result of your relationship with us unless you have given us permission to do so.
Security of Personal Information
We have chosen PayPal.com to handle our credit card transactions due to the high level of encryption and security offered through their site where all credit card information is received and processed. When you enter credit card information to complete a purchase or verify data you will be entering that information on a secure server at PayPal. Your credit card information will never be stored on our servers.